Creative Delivery Manager – Vienna

Company Overview:

A global consultancy at the forefront of innovation in the Pharmaceutical and Life Sciences industry. By blending medical and commercial expertise with cutting-edge digital and AI technologies, the organization empowers healthcare leaders to tackle complex challenges and achieve improved health and business outcomes. Through the seamless integration of analytics, technology, operations, and medical knowledge, it delivers impactful solutions for clients worldwide.

Job Description:

• Lead and manage assigned projects from initiation through to final delivery and closure.
• Coordinate across internal teams to ensure smooth and timely execution.
• Prioritize projects effectively, aligning resources and timelines.
• Partner with Design Leads to conceptualize and direct innovative, high-impact creative strategies.
• Participate in scope discussion calls with clients to understand objectives and translate them into actionable creative solutions.
• Oversee the full creative process—from concept to execution.
• Provide clear direction and collaboration to multidisciplinary teams including designers, copywriters, and other creatives.
• Ensure timely, budget-compliant, and high-quality delivery of all creative initiatives.
• Stay current with industry trends and leverage best practices to drive continuous enhancement.
• Manage client services, project delivery, and account relationships.
• Schedule and lead client calls; act as the bridge between client expectations and production execution.
• Implement corrective and preventive actions, maintaining compliance with standards and processes.
• Identify and escalate risks or delivery timeline challenges to Project Owners.
• Obtain project approval for cost and timelines from the Service Account Lead.

Desired Skills / Experience / Education:

• 10–15 years of experience in Project or Account Management with a proven track record of delivering creative, impactful solutions.
• Proficient in design tools such as Adobe Creative Suite, Sketch, Adobe XD, etc.
• Excellent written and verbal communication skills in both German and English.
• Strong interpersonal capabilities and a keen eye for creative direction.
• Based in Vienna, Austria.
• Passionate about networking and staying abreast of the latest technological innovations.
• Skilled in conducting research and quickly learning and applying new information.
• Prior experience in the life sciences industry is a plus.
• Capable of producing Root Cause Analysis documents and managing project escalations.
• Holds a Bachelor’s or Master’s degree in a relevant field.